Returns & Exchanges

At Casey's Merchandise Shop, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Simply ensure your items are in their original condition to receive a full refund or a different size.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your unworn apparel in its original packaging and include the packing slip provided in your confirmation email.

3

Attach the Label

Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing