Returns & Exchanges
At Casey's Merchandise Shop, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Simply ensure your items are in their original condition to receive a full refund or a different size.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your unworn apparel in its original packaging and include the packing slip provided in your confirmation email.
Attach the Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
